After you place an order on Biblio, we'll give you a few weeks to receive your order, and then we'll check in with a follow-up email to make sure you received everything in good order as expected.

You may also sometimes receive a request to review Biblio via our partner Trustpilot. 

Even if those follow-up requests haven't arrived yet, we are always open to hearing about your order or bookseller. You can always send your comments or complaints to our team at